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Terms of Service Last updated 3 October 2026 Legal 02

Terms of service.

These Terms of Service (“Terms”) govern your use of the Ataraxia website and any preliminary discussions regarding services offered by Ataraxia (“Ataraxia”, “we”, “us”, or “our”).

Specific software engineering engagements are governed by a separate proposal, statement of work, services agreement, or other written contract. If there is a conflict between these Terms and a signed client agreement, the signed client agreement takes precedence.

01Services

Ataraxia provides software engineering and related technical services, which may include:

  • Backend engineering
  • Software architecture
  • Infrastructure and DevOps
  • Technical discovery
  • Refactoring and modernization
  • Engineering capacity and augmentation
  • White-label development services
  • Technical advisory services

The precise scope, rates, estimated hours, milestones, deliverables, and schedule for a project will be agreed separately.

02Website information

Information published on the website is general information only.

Descriptions of services, pricing, project sizes, timelines, or engagement formats are illustrative and do not constitute a binding offer.

No project begins until the relevant commercial terms are agreed in writing.

03Estimates

Any project estimate is based on the information available at the time it is prepared.

Unless expressly agreed otherwise in writing:

  • Estimates are not fixed-price guarantees
  • Actual engineering time may differ from estimated time
  • Scope changes may affect cost and schedule
  • Additional work may require further approval
  • Milestone budgets are estimates unless expressly identified as fixed-price

Where agreed, work beyond a specified milestone budget or spending limit will require client approval before proceeding.

04Hourly billing

Time-based engagements are billed according to actual engineering time worked at the agreed hourly rate.

Billable work may include, where relevant:

  • Development
  • Architecture
  • Infrastructure work
  • Technical investigation
  • Debugging
  • Testing
  • Code review
  • Documentation
  • Technical meetings
  • Project-related communication
  • Deployment
  • Incident response
  • Technical planning

Billing frequency and payment terms will be stated in the applicable proposal or agreement.

05Milestone engagements

Projects may be divided into milestones or phases.

Each milestone may include:

  • Defined objectives
  • Estimated hours
  • Estimated budget
  • Deliverables
  • Approval checkpoints

Completion of one milestone does not automatically obligate either party to proceed with later milestones unless agreed otherwise.

06Monthly capacity

Reserved engineering capacity may be provided on a monthly basis.

The applicable agreement will define:

  • Amount of reserved capacity
  • Monthly fee
  • Availability expectations
  • Any rollover rules
  • Minimum engagement period
  • Cancellation terms

Unused capacity does not automatically roll over unless expressly agreed.

07Payment

Invoices must be paid within the payment period stated on the invoice or applicable agreement.

We may suspend work if an invoice becomes overdue.

The client is responsible for bank fees, intermediary fees, withholding taxes, or similar charges unless otherwise agreed.

Fees are exclusive of applicable taxes unless expressly stated otherwise.

08Client responsibilities

Clients are responsible for providing reasonably timely access to:

  • Relevant repositories
  • Infrastructure
  • Technical documentation
  • Accounts and environments
  • Decision-makers
  • Product requirements
  • Other information necessary to perform the work

Delays caused by missing access, unavailable stakeholders, changing requirements, or delayed approvals may affect estimates and delivery dates.

09Changes in scope

Requests outside the agreed scope may be:

  • Billed at the applicable hourly rate
  • Added to a future milestone
  • Quoted separately
  • Declined

We are not required to perform additional work that has not been agreed.

10Intellectual property

Ownership of project-specific work product will be governed by the applicable client agreement.

Unless otherwise agreed in writing, Ataraxia retains ownership of:

  • Pre-existing tools
  • General-purpose libraries
  • Reusable components
  • Internal frameworks
  • Templates
  • Know-how
  • Methods
  • Processes
  • Non-client-specific utilities

Where such materials are incorporated into a deliverable, the client may receive the rights necessary to use the delivered work as agreed in the applicable contract.

11Open-source software

Deliverables may incorporate open-source software.

Open-source components remain governed by their respective licenses.

Ataraxia does not acquire ownership of third-party open-source software.

12Confidentiality

Confidential information exchanged during discussions or an engagement should be treated as confidential where its nature reasonably indicates confidentiality or where confidentiality is expressly agreed.

More detailed confidentiality obligations may be set out in a separate NDA or client agreement.

13Subcontractors

Ataraxia may use employees, independent contractors, specialists, or subcontractors to perform portions of the services.

Ataraxia remains responsible for managing the agreed delivery relationship unless otherwise stated in writing.

14No guarantee of business outcome

Software engineering services may improve technical capability, reliability, performance, or delivery capacity, but we do not guarantee:

  • Revenue
  • Profit
  • Investment
  • Customer growth
  • Market success
  • Regulatory approval
  • Security against every possible vulnerability
  • Uninterrupted operation

Technical decisions involve trade-offs and depend on information and constraints available at the time.

15Warranty and acceptance

Any warranty, acceptance period, bug-fix period, or service-level commitment must be stated in the applicable project agreement.

Unless expressly agreed otherwise, ongoing maintenance and support are not included after an engagement ends.

16Limitation of liability

To the maximum extent permitted by applicable law, Ataraxia will not be liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, business opportunity, goodwill, or data.

Any aggregate liability relating to a specific engagement will be subject to the liability provisions in the applicable client agreement.

17Third-party services

Projects may rely on third-party platforms, APIs, hosting providers, libraries, cloud services, or software.

Ataraxia is not responsible for outages, pricing changes, discontinuation, policy changes, or defects caused by third-party services outside our control.

18Termination

Project termination rights, notice periods, payment obligations, and handover responsibilities will be defined in the applicable client agreement.

Unless otherwise agreed, all undisputed fees for work already performed remain payable following termination.

19Website use

You may not use the website to:

  • Attempt unauthorized access to systems
  • Introduce malicious code
  • Interfere with website operation
  • Abuse forms or communication channels
  • Violate applicable law
  • Misrepresent your identity or authority

20Governing law

The governing law and dispute-resolution procedure for client engagements will be specified in the applicable services agreement.

Until a legal operating entity and jurisdiction are finalized, this section is intentionally provisional.

Legal entity:
[TO BE ADDED]

Governing law:
[TO BE ADDED]

21Changes to these terms

We may update these Terms from time to time.

The current version will be published on the website with the applicable revision date.

22Contact

Ataraxia
Website: https://ataraxia.ws
Email: hello@ataraxia.ws

Legal entity and registered address:
[TO BE ADDED]